Page 8 - Bus365 Issue 9 2021 WEB
P. 8



           Consumer concerns about the risks posed by Covid 19 are still a ecting many businesses in the retail,
           lifestyle and hospitality sectors.
               hat’s one of the headlines in a Chamber                          premises was increasing consumer confi dence,
               of Commerce survey carried out in the                            a majority of respondents (58.9%) said it did not.
          Tfi rst week in August which gathered the
                                                                                Government is o ering help via the Coronavirus
           views of 49 of its members who operate in
                                                                                Business Support Scheme, but in the Chamber
           those sectors. Chamber says the results also
                                                                                survey over three quarters (77.5%) of retail,
           confi rm the ‘summer slump’ predicted in the
                                                                                lifestyle and hospitality businesses said they
           recent review carried out by PwC on behalf of
                                                                                had not applied for it. When asked why they
           the Department for Enterprise into the Island’s
                                                                                hadn’t applied 65.3% said they didn’t think
           hospitality sector because a large number of
                                                                                their business qualifi ed, and 30.7% said it was
           residents have left the Island at a time when
                                                                                because they weren’t aware of the scheme.
           visitor numbers are restricted by border controls
           and event cancellations.                                             Chamber is carrying out a series of surveys to
                                                                                gather the opinions of the business community.
                                                                                It’s part of a broader strategy – based on
                                                                                Chamber’s Business Manifesto – which aims to
                                                                                ensure that business and economic concerns
                                                                                are considered by every voter and prospective
                                                                                MHK as the Island counts down the days to the
                                              [Sales chart (2020)]: A bar chart from the survey
                                               showing how sales during the fi rst week in   General Election.
                                              August this year compared to the same week
                                                          in 2020.
                                             commented that they feel Government is not
                                             doing enough to address this issue which a ects
                                             retail, lifestyle and hospitality more than it does
                                             most other sectors because of the challenges
                                             of social distancing. With so many people
                                             working from home again, Douglas businesses
                                             are experiencing more downward pressure
                                             and sales slumped between the end of June
                                             and July, and they are only recovering in limited
            [Sales chart (2019)]: A bar chart from the retail,
            lifestyle and hospitality sector survey showing   areas. Businesses are also being a ected by
            how sales during the fi rst week in August this   sta  shortages with only 56% of respondents
                                                                                  [Sta  ng chart]: A bar chart from the survey
             year compared to the same week in 2019  saying that they are fully sta ed.”  showing responses when businesses were
                                                                                  asked about current sta  ng compared to
           Chamber CEO Rebecca George said: “A key   Government announcements about the
                                                                                      normal levels of attendance
           concern expressed in the survey is the lack   number of cases and deaths was, according to
           of consumer confi dence to go out, and the   many survey respondents, exacerbating fears   Full survey results can be viewed here - https://
           impact that is continuing to have on businesses   among the general public. When asked if sta
           in these service sectors. Many respondents   and customers wearing masks while on their   C6CWKBMJ/

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